Privacy & your data

Your callers’ trust is your practice’s trust.

Callers hear a short recording notice at the start of every call. Recordings and transcripts are visible only to your team, kept for [RETENTION PERIOD], and you can delete any call at any time.

Callers are told Every call begins with a short notice that the call is recorded. The assistant always introduces itself as your practice’s assistant.
Only your team can see calls Recordings, transcripts and summaries are visible only to you and the staff you invite. We don’t sell or share them.
Kept for a set time Recordings and transcripts are kept for [RETENTION PERIOD], then deleted automatically.
Delete anything, any time Delete a single call from the app, or ask us to delete your whole account and its data.
No medical advice The assistant shares only what you’ve written and never gives medical or diet advice. Emergencies get your emergency number or 108.
Where it’s stored Call data is stored in [STORAGE LOCATION], encrypted in transit and at rest.

What we collect

From callers: their phone number, the call recording, a transcript, and anything they tell the assistant (name, reason for calling, preferred time).
From you: your practice details, the information the assistant shares, your team members’ numbers and your billing details.

What we use it for

Only to answer your calls, send you summaries, show your call history, and bill you. [Confirm processors and sub-processors before launch.]

Your rights

You can see, export or delete your data at any time. To delete your account and everything in it, write to [email protected].

This page is a plain-language summary. [Link the full privacy policy and terms once final.]

Privacy questions

Is every call recorded?

Every call the assistant answers is recorded, and callers hear a notice at the start. Calls you answer yourself never reach us.

Who can listen to recordings?

You and the team members you invite. Our support team only accesses a call if you ask us to, to fix a problem.

How do I delete a call?

Open the call in the app and choose Delete. The recording, transcript and summary are removed.

Is the data used to train anything?

[Confirm data-use terms before launch.]

Stop losing clients to missed calls.

Try it free

Or hear it first: call +91 [DEMO NUMBER] and let it ring.