How to forward calls on Jio when you’re busy or don’t answer
Dial **004*[number]# from your Jio phone and press call. Jio will then forward calls to that number only when you’re busy, don’t answer, or are unreachable. To turn it off, dial ##004#.
Codes to be verified with Jio before publishing
The codes
Replace [number] with your assistant’s number, which you’ll find in the app under Go live. Pick one line, or set each case separately.
- All three cases at once **004*[number]#
- Only when your line is busy **67*[number]#
- Only when you don’t answer **61*[number]#
- Only when your phone is off or out of range **62*[number]#
Want more rings before the assistant picks up? Dial **61*[number]**30#. The last number is seconds: 5 to 30.
Jio has also used its own forwarding codes. If the standard code shows an error, try the Jio codes below.
Jio’s own codes (if the standard ones fail)
When busy *405*[number] When you don’t answer *403*[number] When unreachable *409*[number] Turn off (busy / no answer / unreachable) *406 / *404 / *410Or set it in your phone’s settings
- 1 Open the Phone app and tap ⋮ then Settings.
- 2 Tap Calling accounts or Supplementary services, then Call forwarding. Names vary by phone.
- 3 Pick your Jio SIM, then Voice calls.
- 4 Set When busy, When unanswered and When unreachable to your assistant’s number. Leave Always forward off.
Use the dial code, not Settings
iPhone’s Settings › Phone › Call Forwarding sends every call away. Keep it off. Use the code instead, so your phone still rings first.
- 1 Open Phone and go to the Keypad.
- 2 Type **004*[number]# and tap call.
- 3 Wait for the “Registration succeeded” message.
Give yourself a missed call
From another phone, call your number and don’t pick up. The assistant should answer, and a WhatsApp summary should arrive within seconds. The app marks you Live when it sees the call.
Cancel forwarding
Busy / no answer / unreachable ##004# All forwarding ##002#Or pause the assistant from the app and leave forwarding as it is. [What callers hear while the assistant is paused]
Jio forwarding questions
Does Jio charge for forwarded calls?
[Jio forwarding charges, by plan]. Check your plan or ask Jio.
I dialled the code and got an error.
Check the number has no spaces, then try again with +91 in front. Still stuck? Message us on WhatsApp.
Will callers see a different number?
No. They dial your number as always.
Still stuck? Message us on WhatsApp.
Rather we did it? Book a 10-minute call and we’ll set up forwarding with you.
Or hear it first: call +91 [DEMO NUMBER] and let it ring.